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Course Description

Wouldn't it be great if we could achieve success in all our personal and professional endeavors? Wouldn't it be equally satisfying if we understood why others behave the way that they do? After all, we are brilliant individuals who possess intelligence and technical skills, right? Then why are we having difficulty managing others, collaborating on a team, or fostering those personal relationships that bring us joy? The answer is simple. We all approach situations from completely different angles, which can cause friction and confusion when we don't "get" where people are coming from. In other words, our IQ is outweighing our EQ - Emotional Intelligence. 

Emotions drive behavior, good or bad, and determine whether appropriate or inappropriate action is taken. When we are emotionally intelligent, we have the ability to manage our own emotions and others, particularly when under pressure. By understanding the behavioral and communication styles of ourselves and others, we can work from a solid foundation of mutual respect. Being able to hone in on "why?" and not "what?" is the key to understanding motivation and facilitating communication. Learning to accept differences while capitalizing on the diversity of work styles found in our groups and team members, aids in our own personal and professional development. Further, research has shown that those with higher levels of emotional intelligence enjoy a greater earning potential, have less absenteeism and experience greater workplace success as it relates to people management, decision making, and communication skills. This seminar provides both theoretical and practical application techniques through the use of open dialogue, group work, and/or individual exercises. 

Notes

SORGLEAD1 is Part 1 of 2 workshops. The completion of both Parts 1 and 2 is equivalent to one elective course in either the Financial Decision Making certificate program or the Digital Marketing and Integrated Communications certificate program.

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